Shipping Policy

UK Standard Delivery Service

All of our standard UK orders are delivered by either the Royal Mail, Yodel or Hermes. Please allow 3-5 working days for your order to arrive. We aim to process orders within 1 working day (In stock items only), although this could be slightly longer if we are experiencing a large amount of orders. You will receive an automated email following your order being dispatched, this email will include a summary of your order and a tracking number. 

Cost £3.99

UK Express Delivery Service

All of our standard UK orders are delivered by either the Royal Mail, Yodel or Hermes. Please allow 1-3 working days for your order to arrive. We aim to process orders within 1 working day, although this could be slightly longer if we are experiencing a large amount of orders. You will receive an automated email following your order being dispatched, this email will include a summary of your order and a tracking number. 

Cost £4.99

Rest of the World Delivery Charges

All of our International orders are delivered by the Royal Mail. Please allow 10-20 working days for your order to arrive. We aim to process orders within 1 working day, although this could be slightly longer if we are experiencing a large amount of orders. You will receive an automated email following your order being dispatched, this email will include a summary of your order and a tracking number. 

Cost £13.50

COVID-19

As a business our main efforts during these tough times are to keep our colleagues and customers safe. We would like to thank you so much for your continued support during these tough times.

We are still working as normal at Brass bee and aim to get your orders out the same working day as we always strive to do. 

We are closely monitoring daily updates on COVID-19 and will take advice and guidance from government guidelines.

Our delivery services are Yodel (UK) and Whistl (International). If you wish to view any updates from these carriers please visit the COVID-19 section on their website.

Please stay safe during these tough times, and from us at Brass bee thank you.

Kind Regards

Brass bee