Collection: Mystery Box

Mystery Box FAQ's

1. What's in the Mystery Box?

Mystery Boxes contain curated selections of brass items—the contents are surprise! Boxes typically include mix of hardware (knobs, hooks, accessories) in various finishes, offering excellent value versus buying items separately. Box themes may vary seasonally.

2. Can I request specific items or finishes in Mystery Boxes?

No, the "mystery" means contents are pre-selected surprises. This allows us to offer exceptional value by including discontinued items, overstocked products, or unique combinations. If you need specific items, shop individual collections rather than mystery boxes.

3. Are Mystery Boxes good value?

Excellent value. Mystery Boxes typically deliver 30-50% more product value than the box price. The trade-off is lack of choice—you might receive finishes or styles you wouldn't typically select. Perfect for those furnishing entire properties or open to discovering new favorites.

4. Who should buy Mystery Boxes?

DIY enthusiasts, renovators, landlords furnishing rental properties, or adventurous homeowners open to surprises. Also great for people who appreciate variety and enjoy the excitement of discovery. Not ideal for those with specific, fixed design schemes.

5. Can Mystery Box items be returned or exchanged?

Return policies may be restricted for Mystery Boxes due to their discounted nature. Check terms before purchasing. Consider Mystery Boxes as final sale items—the value proposition compensates for reduced flexibility. Quality issues are always addressed regardless of purchase type.